Be sure that you have your logbook v5c and fill out section 9. Mar 14, 2010 if you ring the dvla they will confirm whether they have recieved it and are processing it. You need to replace a vehicle log book or v5c if the original got damaged, lost, or stolen. Had same call to dvla for one of the cars id bought but not recieved a v5. A similar process also applies if you did not get a v5c logbook with a new vehicle. He received a new v5c from the dvla a fortnight ago decemberand he was going to tax the car from 1st jan. If you find your v5c after you have applied for an export certificate, please use it to register your vehicle abroad. Application for a certificate of permanent export v561. Dvla logbook v5c changes in ownership, address or status. Often, you can get road tax for a vehicle at a large post office branch and order a new log book at the same time.
Jul 15, 2017 dvla contact telephone number eapc requirements there are specific requirements for eapc the maximum output power of the motor should not be over 250 watts. Dvla never sent log book back after change of address uk. How to tell the dvla when youve scrapped your car my car. If your current logbook has been lost or damaged beyond repair, or if you have purchased a new vehicle, you can contact the dvla s logbook enquiries team to request a replacement. Get a vehicle log book v5c you need to get a log book v5c if the original has been lost, stolen, damaged or destroyed, or you have not received one for your new vehicle. The op has sat on his backside let the tax expire and wants everybody to do thinks for him,surely he is liable for the tax if not a sorn certificate there is no problem taxing a car without a logbook sounds as though the op is just lazy. How to get a replacement vehicle log book using form v62. Should i receive anything back from dvla when selling a car. The contact details for calling or sending your forms to the dvla are as follows. If you have a dvla customer enquiry relating your vehicle registration and logbook, dial this dvla contact number swansea to discuss your concerns. The dvla is the place to renew tax discs, set up road tax payments, send for a driving licence, they also register and provide tachograph cards for lorries.
I finally received my new log book yesterday and the dvla never charged me a penny for it. You have to send an application form v62 along with this fee. When a vehicle is first manufactured and sold the dvla will have records of the manufacturer, colour and engine size of the vehicle however, when a vehicle is. Dvla say they are still awaiting my application return form. Although this is geared towards second hand sales, id say the same timings ought to apply so, anyone who hasnt received anything after four weeks ought to be chasing it up with them. If you need to make a complaint about an employee at the dvla you can report your complaint on 0844 453 0118. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update. Fill in the standard application for a log book dvla v62 form. I still hadnt received my log book by june 20 so i applied for a new one by filling in a v62 which i then sent to the dvla by first class post. Cancel vehicle tax and take your vehicle off the road. For example, you may buy a vehicle quickly without a log book.
Contact dvla if you dont receive anything 6 weeks after sending in form v62. Advice from dvla was fill in v62 and staple your green section from. From here you will need to post the information to. When they first use, new motorists will require to carry out a dbs, dvla and medical check. He took the purchasers details, made them sign the logbook and did all the things you would be expected to do. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update, without knowing who you are and more importantly being able to prove who you are over the phone, the dvla will at. A vehicle registration certificate or v5c document is issued by dvla and contains information about the vehicle and the keeper that the registration certificate pertains to. If you are interested in finding out info about driving license details, you can call the dvla by calling 0844 826 8333, as they now hold all your details in their database. Not received log book after 5 months moneysavingexpert forum. All attempts to actually speak to the dvla resulted in raised blood pressure. If all else fails you can send off for a new one with a v62 form, if you attatch the new keepers supplement you got when you bought it there is no fee for a replacement that.
Should i receive anything back from dvla when selling a. The vehicle registration number is a number and letter combination thats unique to each vehicle. Use this service to find the right phone number, email or postal address for dvla. You will need to contact dvla if you do not receive it soon, i have never had to wait a month to get my logbook back, you can still drive the car as long as the car is taxed, motd and insured, but carry the green slip just to prove you own the. Apr 26, 2009 ian broom no longer manages the call centre, which by the way, under his management was recognised as one of the top contact centres in europe. You did not comply with the explicit instructions in the v5c which require you to contact dvla within a specified period if you have not received confirmation from them that they have removed your name from the register. If your vehicle registration tax is paid to the dvla via direct debit they will need to be notified in order to ensure the payment is still made. Photocopied the logbook and sent it off by recorded delivery. Then received a fine for not relicensing a vehicle or declaring sorn. You even get a reward for moving through slothmove. The dvla say they are still awaiting my application return form for my provisional licence but they signed for it 6 days ago, i only have roughly 9 days until they refund me and theyve sent me an email reminding me this even though they have received it, not sure what to do as they said only call them up if it has been three weeks of not receiving anything, just wanted to hear more. You should not have to pay if you are applying for a logbook because you did not receive one after purchasing a vehicle. If you did not receive a logbook with your newly purchased vehicle, you can request one at no charge. Dvla contact number for customer services 0300 790 6801.
This includes reporting untaxed and dumped automobiles. Call the dvla on this uk phone number 0300 790 6801 for driver licence enquiries, or call 0300 790 6802 to contact a representative with enquiries about how to pay your road tax or declare your car off the road by making a sorn notice about the dvla. Dvla has revealed a 20% rise in scams reported to their contact centre, with 1,538 reports about suspected vehicle tax scams during the last 3 months of 2019. Called dvla again and they informed me that they didnt receive the original logbook the first owners logbook from the dealer, they had only received a v62 form in the dealers name which is the form used to apply for a new logbook when the old one is lost etc. If you are interested in finding out info about driving license details, you can call the dvla by calling 0844 826 8333, as. The driver and vehicle licensing agency dvla is an executive arm of the department for transport charged with the management of motor vehicles databases for the country as well as their licensing, taxation and registrations. Change address on driving licence dvla within 5 minutes.
What information do i need to provide to the dvla if i. Send a letter to dvla to tell them you took the vehicle. On question 3 answer i bought the vehicle from the previous keeper or motor trader and i have not received a v5c yet tick the box opposite, put signature and date. Please write the current mileage of the vehicle in the space provided. The log book issue would be with the dvla and not the police wouldnt it. The v62 is a vehicle registration application form which needs to be completed and sent off via post and can be downloaded and printed here. After purchasing the car, i sent a request to dvla to send me a current logbook.
If you dont do this you commit an offence and you will still be liable for the vehicle. Why havent i recieved my logbook car registration certificate. Use form v62 to apply for a vehicle registration certificate v5c. Or with the relevant section of the old v5 for new keepers. Vehicle tax can sometimes be quite confusing and if you need to register for a statutory off road notification you can call the dvla for more information about this. If your logbook has not arrived back from the dvla, you can phone the dvla or go online to the dvla website and ask for an update, without knowing who you are and more importantly being able to prove who you are over the phone, the dvla will at least be able to.
Contrary to what the dvla will tell you, they are useless and lose lots of them. Include a cheque or postal order made payable to dvla, swansea and allow up to 6 weeks to get a v5c. The ultimate guide to your v5 log book 2020 update. A v5 document, often referred to as a log book, is a registration certificate for vehicles in the uk and is the document which the dvla uses to keep track of any changes to a vehicle.
Then the dvla should send you a new logbook within 6 weeks. Contact the driving authority of the country you took the vehicle to theyll tell you how to register the vehicle without a log book. If your current logbook has been lost or damaged beyond repair, or if you have purchased a new vehicle, you can contact the dvlas logbook enquiries team to request a replacement. Not an unheard of length of time, so dont worry too much yet. Unfortunately, if you do encounter a problem, neither mr shanahan nor mr broom will be. It has now been 8 weeks since i bought a used car on ebay. When you sell or transfer your vehicle you must notify the dvla straight away using the v5c part of your registration document. My daughter bought her car not brand new about 68 months old from evans halshaw at the beginning of june this year. Heard nothing from the dvla but, several weeks later, he received a nip from norfolk police relating to his old car.
Dvla phone number you can phone the dvla on 0871 976 3359 for all general queries, alternatively you can contact dvla using the phone numbers displayed below for the correct department. How to get v5c from dvla without no fixed uk postal address. Alternatively, if you are not listed as the registered keeper you will need to complete a v62 form. The op has sat on his backside let the tax expire and wants everybody to do thinks for him,surely he is liable for the tax if not a sorn certificate there is no problem taxing. However it is worth giving the dvla a quick phone call to check the progress.
Feb 28, 2010 when you purchased the car did you give him your details and did he put these details on the logbook. Once complete youll then need to send it to the dvla with a cheque or postal order payable to dvla, swansea. Vehicle registration v5 0844 453 0118 dvla contact number. Provisional driving licences a provisional driving licence is your first licence that grants you the means of learning to drive a car, motorcycle or moped. Dvla never sent log book back after change of address regarding the lost entitlement thing, ive still got my paperwork from when i actually passed my bike test anyway, so i could use that if ever it happened to me. The seller says that he sent off the v5c documents to dvla for change of ownership 7 weeks ago however i am yet to receive the v5c document. Bear in mind that you should wait four weeks after buying the car before taking this step, just in case your v5c has been delayed at the dvla or in the postal system.
Failure to notify the dvla of an address change can result in a fine of up to. If you would like to contact dvla, you can ring them up at 0300 790 6802. A direct number can be obtained from their website at no or lower cost here contact dvla call connection service. Apply for a vehicle registration certificate form v62. I have never read the certificate as it was just in a file. In order to successfully contact dvla using this free number, you must first. Dvla coleraine contact number 0844 448 5990 dvla contact number for customer service in coleraine. It is imperative that the bike have pedals that can be used to propel the bike. Remember by law, it is the sellers responsibility to tell the dvla about the change of keeper. Dvla say they are still awaiting my application return. If you have any queries or require any help with regards to your licence or your vehicle then call the appropriate dvla helpline number 0844 385 1241. I bet if they sent me a logbook in the post, and it got.
Noel shanahan, whilst acknowledging there is still much to do, has made huge improvements at the dvla since he took over the role of ceo about 18 months ago and this despite difficult trading. He also sent a copy of the receipt he had for the car from a customer. They must give you the full log book v5c and not send it to dvla. All details identical apart from the logbook number.
The dvla say they are still awaiting my application return form for my provisional licence but they signed for it 6 days ago, i only have roughly 9 days until they refund me and theyve sent me an email reminding me this even though they have received it, not sure what to do as they said only call them up if it has been three weeks of not receiving anything, just wanted to hear more opinions. On this number, it will allow you to speak to a member of the customer service team and they will file your complaint. Before sending the letter to the dvla, you need to pay to mail a fine in the amount of 25 pounds for the lack of the certificate of registration and to enclose payment receipt of. Friday 21st july the form was sent off to the dvla. The main dvla free contact number is 03007906801 this number is the main dvla customer service number for enforcement. I used to receive emails from the dvla for tax updates so there was never any cause to. A log book has no bearing on ownership, it only advises who is responsible for the vehicle. Ian broom is customer services manager and noel shanahan is chief executive. Contact dvla use this service to find the right phone number, email or postal address for dvla. Sep 02, 2019 if the internet is not as easily accessible to you, or youd rather do it the oldfashioned way, then you can let the dvla know via post, and the process is still relatively simple. You can apply for your provisional via the dvla online or by completing a d1 application form that can be obtained from the post office or via the dvla contact form ordering service. If you have not received it after 6 weeks, please phone dvla customer enquiries on 0300 790 6802.
The registered keeper of a vehicle can apply by telephone if the v5c is missing, damaged, or destroyed. All content is available under the open government licence v3. Use a mobile device or your home telephone dial the number. Dvla are claiming they never received my v5 after i sold my car,end aug 2009 i sent it back in early september 2009 and received letterv7121 back on the 7th sept that someone had applied for the v5, i believe this to be response to me sending the log book back, i took no action as it states th. A logbook, otherwise known as a v5 registration document is issued by the dvla to track the registered keeper of the vehicle. Advice from dvla was fill in v62 and staple your green section from sale to it and theyll send the new one on without. Youve rationalised your failure by reference to moving etc, but thats not their problem, its yours. If you have still not received your v5c after 3 weeks, you should contact the dvla customer service team. This is the simplest way to get started updating the dvla and change address on your driving licence. Last couple of times ive received the log book within 10 days. Use dvla contact number 0844 448 5990 to call customer service agents of dvla and talk to the team for any issues related to your driving licence, vehicle registration or any general queries relating to the dvla. Sat 29th july received new log book certainly faster than i used to remember it. I bought a car in march 20, previous owner insisted that she would send off the paperwork. Apr 02, 20 whats the number to contact dvla to see if they have received my log book.